On the topic of unnecessary paperwork...

A small shopping excursion today to GranCasa (30% off everything, who can resist..) including the purchase of a very inexpensive Lavazza machine*. At the checkout, the lady said that she needed to photocopy my receipt for the warranty. OK I thought, maybe that's for her records. But no - it is for me, so I now have a) my receipt and b) a photocopy of my receipt. One stapled to the other.

What is this all about? What fraud is being committed by the good (or indeed bad) people of Perugia, such that this demented system has been invented to inhibit it?

Answers on a postcard please...


*for those wishing to berate me for the single-use plastic in a coffee capsule, I should note that part of the reason for buying Lavazza is that all of their coffee will move to 100% compostable capsules during 2020. So I read...

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